Only you may be admitted with your fob. (If you come into the facility with another Wellness Center member, each member must enter using their own key fob—two people must not walk in the door at the same time.) You cannot open the door for anyone after hours.
If you are working out and another member comes to the door you cannot let them in. They must use their fob for entry. If they do not have it, then they are not allowed to enter. There can be NO EXCEPTIONS to this rule. Abuse of this policy will result in disablement of key fob.
This facility is monitored by a very sophisticated security and alarm system. All areas of the Center, including the parking lot, are monitored and recorded by cameras 24/7. Upon entry and exit, a camera will take your picture to verify identity. All activities are recorded and will be reviewed.
UPDATE: Until further notice, the facility will NOT be open 24/7 Rather, it will only be open for staffed hours. Please check our hours of operation for more information.
Back exit doors on the exercise floor and track, office area doors, and Rejuvenation Center doors will be locked and the alarm set during non-staffed hours. Tampering with doors will cause the alarm to sound and the police department will be dispatched.
The panic button is visibly located on the first floor on the stairwell wall by the Play Center. It is for emergencies only.
When pushed, the EMS will be dispatched immediately.
The Cuero Wellness Center has the right to disable your key fob if necessary. Key fobs will be disabled if lost or stolen (upon notification), if there is a billing or account issue, or if you have not followed policy. Use of key fob to allow entry for multiple persons will also result in disablement.
To reactivate your key fob, you will be required to schedule an appointment to meet with the facility manager to reconcile any differences.
Reactivation Fee—$10; Key Fob Replacement—$15