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Operator/Clerk

Category:

Switchboard

Department:

Switchboard

Status:

PRN

Schedule:

PRN

Description:

Cuero Regional Hospital is searching for a PRN Operator/Clerk for our Switchboard Department.

Job Description:

  • The operator is the primary greeter for all internal and external guests in the hospital.
  • They must provide excellent customer service and assistance to all.
  • They are the primary phone operator and pager for the facility.
  • They handle flow of communication quickly and efficiently and alert all involved parties during disasters, fires and/or drills.
  • They act as security, monitoring the front door, keeping watch for patients in distress, or safety hazards and report to the appropriate staff.
  • They assist with business office and medical records clerk duties daily.
  • Registration Clerks must be proficient in the performance of all registration duties and will perform them as needed.
  • They register all patients who present to Cuero Regional Hospital for care, including outpatients, ER patients, Inpatients and Observation patients.
  • They also provide support to the individual departments in which they work.
  • They must possess knowledge of all computer programs and databases necessary to proficiently complete their assigned tasks.
  • They act as cashiers collecting on self pay, copays, and deductible/out of pockets at the time of service.
  • They perform order entry and medically necessity when needed.

Qualifications:

  • High School Diploma or GED
  • Good Customer Service Skills
  • Telephone & Paging Skills
  • Good Keyboard Skills
  • Communication skills.
  • Customer relation skills
  • Medical terminology
  • Good telephone etiquette
  • Computer skills
  • Must be able to multi-task

Closing:

Open until filled

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