Cuero Health Announces Discontinuing of Central Scheduling Line
Contact: Emily Weatherly
Cuero, Texas: In order to reduce patient confusion and frustration, Cuero Health and all clinics under the Cuero Health umbrella will be removing the Central Scheduling line of 1-833-242-3627. Effective immediately, patients are asked to contact each clinic directly rather than call the Central Scheduling line.
"While the hope that the creation of the Central Scheduling line would streamline our process and increase patient satisfaction when scheduling appointment, the execution was unfortunately flawed and it indeed caused frustration for our patients. After receiving a negative reception, it is important for our patients to know they have a voice and we at Cuero Health listen. That is why we are removing the Central Scheduling line and returning the process of having our patients' contact their clinic directly to make their appointment," said Lynn Falcone, CEO of Cuero Health.
Below are all clinics under Cuero Health and their direct phone lines:
| Cuero Regional Hospital 2550 N. Esplanade Cuero, TX 77954 Phone: 361-275-6191 |
Cuero Home Health 615 N. Esplanade, Cuero, TX 77954 Phone: 361-275-8999 Toll free: 1-800-348-4364 |
|---|---|
| Kenedy Family Practice 113 W. Main St., Kenedy, TX 78119 Phone: 830-583-0612 |
Cuero Medical Clinic 2500 N. Esplanade, Ste. 102 Cuero, TX 77954 Phone: 361-275-3466 |
| Goliad Family Practice 139 W. Franklin, Goliad, TX 77963 Phone: 361-645-8235 |
Parkside Family Clinic 1109 E. Broadway, Cuero, TX 77954 Phone: 361-275-2800 |
| Yorktown Medical Clinic 508 N. Riedel Yorktown, TX 78164 Phone: 361-564-9230 |
Cuero Regional Hospital is located at 2550 N. Esplanade in Cuero, Texas and offers an ED- Level IV Trauma Center, on-staff General Surgeon, and a TeleStroke program. For more information, please visit www.cuerohospital.org or call (361) 275-6191.