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Cuero Health Announces Discontinuing of Central Scheduling Line

Hospital news | Wednesday, August 8, 2018

Contact: Emily Weatherly

Cuero, Texas: In order to reduce patient confusion and frustration, Cuero Health and all clinics under the Cuero Health umbrella will be removing the Central Scheduling line of 1-833-242-3627. Effective immediately, patients are asked to contact each clinic directly rather than call the Central Scheduling line.

"While the hope that the creation of the Central Scheduling line would streamline our process and increase patient satisfaction when scheduling appointment, the execution was unfortunately flawed and it indeed caused frustration for our patients. After receiving a negative reception, it is important for our patients to know they have a voice and we at Cuero Health listen. That is why we are removing the Central Scheduling line and returning the process of having our patients' contact their clinic directly to make their appointment," said Lynn Falcone, CEO of Cuero Health.

Below are all clinics under Cuero Health and their direct phone lines:

Cuero Regional Hospital
2550 N. Esplanade
Cuero, TX 77954
Phone: 361-275-6191
Cuero Home Health
615 N. Esplanade, Cuero, TX 77954
Phone: 361-275-8999
Toll free: 1-800-348-4364
Kenedy Family Practice
113 W. Main St., Kenedy, TX 78119
Phone: 830-583-0612
Cuero Medical Clinic
2500 N. Esplanade, Ste. 102 Cuero, TX 77954
Phone: 361-275-3466
Goliad Family Practice
139 W. Franklin, Goliad, TX 77963
Phone: 361-645-8235
Parkside Family Clinic
1109 E. Broadway, Cuero, TX 77954
Phone: 361-275-2800
Yorktown Medical Clinic
508 N. Riedel
Yorktown, TX 78164
Phone: 361-564-9230

Cuero Regional Hospital is located at 2550 N. Esplanade in Cuero, Texas and offers an ED- Level IV Trauma Center, on-staff General Surgeon, and a TeleStroke program. For more information, please visit www.cuerohospital.org or call (361) 275-6191.